Dear Valued Customer,
We express our sincere gratitude for your unwavering loyalty and continued patronage.
We want to inform you about an important upcoming change.
Effective December 15, 2023, the price of all Univera products will be adjusted.
This adjustment is a result of the sustained increase in raw material costs and logistics expenses,
reflecting our commitment to providing you with the highest quality products.
While we understand the significance of any price change, we want to assure you that
we have worked hard to keep these adjustments as minimal as possible with
an average overall increase of 8% across our complete product lineup.
However, there is good news!
Univera is excited to share an upgrade to the Convenience Plan / Subscription Plan.
The Convenience Plan ("CP") discount rate for all its products will now be 15%, up from 10%.
In this enhanced CP plan, our CP customers will experience only a minimal impact from our price adjustments,
with an increase of less than $1.
These improvements will be automatically implemented for all existing CP orders starting from December 15th,
ensuring that existing CP customers won't need to take any additional steps to benefit from these improvements.
Additionally, we will strive to offer customers greater benefits through various monthly promotions.
Rest assured, Univera stands firm and remains committed to our enduring presence.
We eagerly anticipate the privilege of continuing to fulfill your Univera product needs in the foreseeable future.
If you have any inquiries or require assistance, please do not hesitate to reach out to us
via email at customercare@newunivera.com or by phone at (US) 877-627-4787 or (Canada) 800-363-1890.
Your loyalty is truly valued, and we extend our heartfelt wishes for your ongoing health and happiness.
Warm regards,
Univera